Shipping & Payment Policies

Payment Policy

Payment is due via PayPal or Credit Card at time of purchase….Domestic and Foreign.

Using a Credit Card via PayPal

Just click on the Pay Pal button at the end of your transaction, find the option “I do not have a PayPal account,” then follow the instructions. It’s easy and quick.

Using a Credit Card on One of The Flock

Just enter your information in the required fields when prompted. One of The Flock maintains a secure checkout. Please see SSL Certificate & SiteLock seals on our homepage.

Shipping Policy

One of The FlockĀ is not responsible for any orders that are lost, misplaced, stolen or damaged by the USPS. Your tracking number is proof your package was shipped. WE PROVIDE TRACKING NUMBERS ON EVERY PACKAGE SHIPPED.
Article 2 of the U.C.C (Uniform Commercial Code) states when a product is sold and put into the hands of the shipper, the title and risk of loss is passed to the buyer.

Our responsibility ends when the product is boxed and shipped or given to USPS, UPS, etc. Therefore complaints of missing packages is a shipper problem, not a seller problem and any complaints should be registered against the shipper, not the seller. Any claims made are the responsibility of the customer. We do not insure our shipments. You have the option to purchase insurance if you would like. Please make a note in the order comments section if you would like to do so. While we have a very high success rate of packages being delivered safely, there is always an element of risk when ordering anything through the mail. We do not require signatures upon delivery, so if you would like to purchase this option, please make a note in the order comments section. By placing your order with us you are assuming this risk and will not hold One of The Flock liable should your package not arrive.

NOTE: USPS now includes, $50.00 worth of insurance on any package mailed via, Priority Mail.

We ship to the address you enter at the time of purchase, please make sure your address is correct.

International Packages will just have a Customs # and no tracking.
For International Customers– If you do not receive your order please contact us, however, once your items leave the United States we have no way of tracking down your package AND we cannot be held liable for it or its’ contents.

**International customers are responsible for any import duty taxes if required.

Refund Policy

If there is a problem with your order, please contact us. We would love to be given the chance to resolve a problem versus having an unhappy customer. For extended information on our Delivery & Refund Policies, please see our Terms & Conditions.

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